What you need to know when purchasing from BuyTile.com
Our team understands how hard you have worked to make your final selections for your project. We work hard on your behalf to assemble your tile order and ship it to you with the utmost speed.
Here are just a few tips from our years in service:
Product– Tiles are manufactured by lots. Products may have some variation from lot to lot. Please order all of the tiles for your project, plus 10%, at the same time.
Delivery– It can take 1-2 days for us to e-mail you with an estimated ship date for your order. Please also provide a number we can reach you during the day.
Your tile order can weigh hundreds of pounds and you may need help to move and inspect it on the day of delivery. Please call for additional handling options. Please read our Help Center content below.
We are always here to assist you until you have received and are satisfied with our products and services.