Interested in ordering samples? Here's our policy.
- To order a sample:
- Click on the "send me a sample" button on the right hand side of the product page. You will need to check and make sure that your pop-up blocker is off or that you "temporarily allow pop-ups" from our site, as our sample policy will appear in a separate window.
- Click on "send sample" after reading the policy and it will take you to your shopping cart.
- On the next page, enter your shipping and billing info, and then submit your order.
- You will receive an automatic email right away, and another email from us with tracking information when your sample ships.
- Not all products have samples.
- The actual sample is free. The only thing you pay for is the $6.99 shipping and handling cost.
- Sample orders are limited to 3 products.
- Samples are intended to show the product's color and finish.
- Bullnose, Decos, Listellos and other Specialty Items aren't available to be order as a sample.
- In some series, a mosaic product will share the same exact color and finish as a regular floor or wall tile. Therefore, if the mosaic you’re interested in doesn’t have a "Send me a sample" button, check the series to see if a regular tile featuring the same color and finish is available for samples.
- Many series feature mosaic’s that come in multiple sizes and have the same color and finish. Therefore, if the mosaic you’re interested in doesn’t have a "Send me a sample" button, check the series to see if a larger or smaller sized mosaic featuring the same color and finish is available for samples.
- Sample sizes vary accordingly with the features of the product.
- We carry a very large collection of samples. If all of your samples are in stock, the order should ship out within 1-2 business days via USPS Priority Mail or UPS Ground. If your order's product is not currently in stock, the order should ship out within 5-10 business days.
- Samples cannot be returned or exchanged.
- If you have a large residential or commercial project and would like to receive some samples call us directly at 855-544-8453.